Accessibility Statement for Ragstock.com

This is an accessibility statement from Minneapolis Ragstock Co.

Measures to support accessibility

Minneapolis Ragstock Co takes the following measures to ensure accessibility of Ragstock.com:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

TheWeb Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ragstock.com is partially conformant with WCAG 2.2 level AA.Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Ragstock.com. Please let us know if you encounter accessibility barriers on Ragstock.com:

  • Phone: 1-800-799-0134.
  • E-mail: [email protected]
  • Visitor Address: 113 27th Ave NE Ste I, Minneapolis, MN 55418
  • Postal Address: 113 27th Ave NE Ste I, Minneapolis, MN 55418

We try to respond to feedback within within 5 business days.

Compatibility with browsers and assistive technology

Use this text to share information about your store with your customers. Describe products, share announcements, or welcome customers to your store.

Technical specifications

Accessibility of Ragstock.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Ragstock.com , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Ragstock.com:

  1. Product images for newly added (non-vintage) items: Some images may not have descriptive alternative text, so screen-reader users cannot perceive the visual information. because Alt text is entered manually in Shopify’s admin for these items and can be overlooked during upload due to human-error.. Added a weekly WAVE scan of new arrivals page to look for missing alt text on new products. Working on developing an an API-based product creation app (similar to our vintage product workflow) that enforces alt-text on save. If an image appears without description, email [email protected] with the product URL and we will add alt-text within 2 business days.
  2. Interactive widgets and third-party applications (e.g., Wishlist feature): Some third-party components on our site may have accessibility issues. For example, our Wishlist feature currently has a low-contrast color on the item count, which can make it difficult to read. Other interactive elements may have similar minor issues. because These features are built by external developers, and we have limited ability to modify their source code directly. Accessibility issues can sometimes be introduced when these apps are installed or updated.. We are in the process of contacting the developer of the Wishlist app to report the low-contrast issue and request a fix. We regularly evaluate all third-party apps for accessibility compliance and will prioritize partners who are committed to accessibility.. If you experience an accessibility issue with any widget or interactive feature, please email [email protected] to let us know. Describing the problem and the page where it occurred will help us report it to the relevant developer or find an accessible alternative..

Assessment approach

Minneapolis Ragstock Co assessed the accessibility of Ragstock.com by the following approaches:

  • Self-evaluation

Formal complaints

How to submit a complaint:
If you experience any barrier on our website, please contact us by one of the channels below.
Email: [email protected]
Toll-free voice / text relay: 1-800-799-0134 (Mon–Fri 9am – 4pm CST)
Postal mail: Ragstock, 113 27th Ave NE Ste I, Minneapolis MN 55418

This Accessibility Statement is approved by:

Minneapolis Ragstock Co
E-commerce Team
Responsible for maintaining all aspects of website, including accessibility

Date

This statement was created on 31 July 2025 using the W3C Accessibility Statement Generator Tool.