Ragstock Online Returns Policy – Recycled Merchandise
- Recycled items are not eligible for returns, only exchanges.
- We screen each item individually for major imperfections, but due to the nature of vintage clothing, minor stains and signs of wear may be present.
- Sizing may vary significantly from what you expect. Please note the chest width and front length measurements to ensure an accurate fit. Tag size is listed for your convenience, but may not be comparable to modern sizing.
- The following are not eligible for exchanges:
- Items received after 14 days of the original shipment date
- Damaged, washed, worn or altered items, including items returned with deodorant, makeup, smoke, perfume and/or stains.
- Ragstock reserves the right to determine eligibility for exchanges, and to update this policy at any time without notice.
- If you believe you were shipped incorrect merchandise (style, size, color), please email us within 5 days of receipt.
How to Exchange Recycled Merchandise Purchased Online
- Fill out our Recycled Product Exchange Form. Click here to access the form.
- You will receive an email authorizing the exchanging within 48 hours.
- Once your exchange has been authorized, ship the merchandise you are exchanging to:
2540 NE 2nd St
Minneapolis, MN 55418
- The customer is responsible for all postage and shipping fees on return shipments.
- Once we have received your return, we will ship your exchange package at no cost.
- Ragstock will not be held accountable for lost packages in transit.
- Please allow 3 business days for return processing before your exchange is sent.